Fanghöfli

Conversion of a communal parking area into a paid parking system

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The initial situation

Initial situation: High effort with manual administration

The Fanghöfli center had a mixture of outdoor and indoor parking spaces, some of which were allocated to tenants. The parking duration was controlled manually by an external company - a time-consuming and often inefficient solution. The inadequate management meant that reserved parking spaces were not always available and regulated access for visitors could not be guaranteed. A switch to a digital, paid parking system was necessary in order to use the parking space more efficiently and reduce the administrative burden.

The solution

Solution: Automated, data-driven parking space management

With Wemolo, the Fanghöfli Center was able to implement a comprehensive transformation that delivered measurable results:

Automated license plate recognition and payment processing

State-of-the-art license plate scanners register vehicles as they enter and exit and automatically calculate the parking time. Users can pay their parking fees flexibly at the pay station or online - depending on their preferences. This change has led to a 12% increase in the number of paying parkers as parking spaces are used more efficiently.

Discounts for customers of specific tenants

A flexible discount system offers customers of certain tenants such as physiotherapists, bakers and hairdressers discounts via QR codes or the web app. This not only strengthens customer loyalty, but has also contributed to increasing customer satisfaction and tenant attractiveness.

Real-time data and optimized management

The Wemolo dashboard gives operators insight into the use of the parking spaces at all times. The 100% data transparency enables data-based decisions, such as optimizing capacities and identifying peak times. These insights facilitate long-term planning and promote efficient management.

User-friendly and flexible system

Thanks to its ease of use and flexible payment options - including the option to pay parking fees online up to 24 hours after exit - the system has been extremely well received by users. 37% of payments are made by card, which significantly increases convenience for visitors and underlines the efficiency of the system.

The switch to an automated parking management system has increased the efficiency of parking space use, improved customer satisfaction and optimized management through real-time data.

Hard Facts

175

Spaces

Segment

Center
Commissioning
February 2023

Stakeholders

Visitors, customers and employees

Location

Lucerne, Switzerland

Location

Lucerne, Switzerland

175

Spaces

Commissioning
February 2023

Stakeholders

Visitors, customers and employees

x

+12%

paying parkers in the past year

100%

Data transparency thanks to the customer dashboard

37%

of payments are processed by card

Wemolo solution

Parking space management:
Parking Lot Management
Parking space management:
Parking Lot Management

More customer stories

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Data-driven parking management for a future-oriented city

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Location

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Conny-Land

Seasonal leisure park with barrier-free parking solution

The Wemolo solution ensures efficient paid parking monitoring at Conny-Land. Camera systems record the license plates, while paying guests pay flexibly at pay stations or online. An administration portal provides employees with quick access and supports low-maintenance, seasonal operation.

Location

Wädli, Switzerland

Spaces

800

Frequently Asked Questions

How much does the installation of the Wemolo system cost?

The cost of installing the digital system varies depending on the site-specific conditions of the parking lot and its size. We will be happy to advise you in an initial non-binding consultation to develop a customized solution for your parking lot and provide you with an initial cost estimate. Please contact us and our parking experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH for the duration of the contract and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking space meet?

Wemolo can find a solution for almost any parking space. In a non-binding consultation, we will be happy to show you what needs to be considered in your parking area. In principle, clearly recognizable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are advantageous.

Where do you position the license plate scanners?

The license plate scanners are installed near the driveway. The exact position varies from location to location. Our license plate scanners have a range of up to 100m and can scan a width of approx. 12m. They can therefore be mounted on facades, lamp posts or roofs.

What measures are taken against third-party parking?

Third-party and long-term parkers who park their vehicles without authorization are detected by our system and automatically receive a penalty notice.

What is the local signage and labeling like?

General terms and conditions and information signs are installed in every parking space to draw attention to the fact that this is a customer parking space with a corresponding maximum parking time. The corresponding contractual penalty for non-compliance is also clearly visible. In paid parking areas, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and clearly visible at the entrances and exits and in the parking area. Vehicle owners agree to the T&Cs by driving into the parking lot.

How does the optimization of parking space control with a camera system work?

Our digital parking space surveillance uses electronic means to monitor your parking spaces. Cameras use AI-based software to reliably record the license plates of all vehicles - without the need for a barrier.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. The use of parking spaces is made efficient with the help of parking time limits and long parking times are avoided. The parking time limitation takes place in consultation with your individual needs at your location.

What are the advantages of digital parking space monitoring compared to conventional parking systems with parking discs and barriers?

Companies benefit from the fact that the search for a parking space is optimized for customers and thus a customer-friendly atmosphere is created, as nothing else has to be considered. By optimising parking lot monitoring, the workload for your employees is also reduced.

Your parking expert

Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Direttore nazionale
Fausto Martino

Per esperienza, possiamo dire che che una breve valutazione della vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.