METRO

Intelligent parking management for greater efficiency and customer satisfaction

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The initial situation

Initial situation:

METRO operates spacious parking lots with high sales potential at several locations. However, the increasing number of parking offenders made it difficult to use these spaces efficiently. This affected both the availability for paying customers and the value of the parking spaces as an asset. Before working with Wemolo, METRO looked at various approaches to optimize parking space usage and create maximum added value - both for customers and for the company.

The solution

Solution:

Modern parking space control
The METRO parking spaces have been equipped with a camera-based monitoring system that records every entry and exit and automatically calculates the parking time. If the permitted parking time is exceeded, an automated penalty is issued. This system minimizes unauthorized use, increases availability for METRO customers - especially at peak times - and creates a smooth, trouble-free environment. Even the Avanti petrol station located on the site has been integrated into the system to guarantee a seamless process for all users.

Digital parking space management
Management takes place via a central dashboard that provides METRO managers with real-time insights into the use of their parking spaces. Permissions for employees, suppliers or other authorized persons can be assigned in a targeted and flexible manner. Temporary parking authorizations, e.g. for suppliers, can be adjusted with minimal administrative effort, which significantly increases operational efficiency.

Data analysis for strategic planning
Integrated data analysis provides valuable insights into capacity utilization, customer origin and the proportion of electric vehicles. This data supports decisions, such as the installation of charging points, and is used for strategic capacity planning. This analysis also helps to ensure optimal parking space dimensioning when developing new locations.

With several locations in Austria, METRO relies on Wemolo's innovative parking space management system. Camera-based control, real-time data analysis and fully digital management enable a significant reduction in third-party use, increased availability for customers and more efficient use of space. Find out how METRO not only improves customer satisfaction through state-of-the-art technologies, but also minimizes operational costs and facilitates strategic decisions.

Hard Facts

Up to 900 parking spaces

Spaces

Segment

Food and non-food wholesale
Commissioning
First location in September 2023

Stakeholders

Customers, employees

Location

Nationwide

Location

Nationwide

Up to 900 parking spaces

Spaces

Commissioning
First location in September 2023

Stakeholders

Customers, employees

x

100%

of customers park without a meter

82%

More availability for own customers in parking spaces

Wemolo solution

No items found.

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Frequently Asked Questions

How much does the installation of the Wemolo system cost?

The cost of installing the digital system varies depending on the site-specific conditions of the parking lot and its size. We will be happy to advise you in an initial non-binding consultation to develop a customized solution for your parking lot and provide you with an initial cost estimate. Please contact us and our parking experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH for the duration of the contract and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking space meet?

Wemolo can find a solution for almost any parking space. In a non-binding consultation, we will be happy to show you what needs to be considered in your parking area. In principle, clearly recognizable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are advantageous.

Where do you position the license plate scanners?

The license plate scanners are installed near the driveway. The exact position varies from location to location. Our license plate scanners have a range of up to 100m and can scan a width of approx. 12m. They can therefore be mounted on facades, lamp posts or roofs.

What measures are taken against third-party parking?

Third-party and long-term parkers who park their vehicles without authorization are detected by our system and automatically receive a penalty notice.

What is the local signage and labeling like?

General terms and conditions and information signs are installed in every parking space to draw attention to the fact that this is a customer parking space with a corresponding maximum parking time. The corresponding contractual penalty for non-compliance is also clearly visible. In paid parking areas, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and clearly visible at the entrances and exits and in the parking area. Vehicle owners agree to the T&Cs by driving into the parking lot.

How does the optimization of parking space control with a camera system work?

Our digital parking space surveillance uses electronic means to monitor your parking spaces. Cameras use AI-based software to reliably record the license plates of all vehicles - without the need for a barrier.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. The use of parking spaces is made efficient with the help of parking time limits and long parking times are avoided. The parking time limitation takes place in consultation with your individual needs at your location.

What are the advantages of digital parking space monitoring compared to conventional parking systems with parking discs and barriers?

Companies benefit from the fact that the search for a parking space is optimized for customers and thus a customer-friendly atmosphere is created, as nothing else has to be considered. By optimising parking lot monitoring, the workload for your employees is also reduced.

Your parking expert

Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Direttore nazionale
Fausto Martino

Per esperienza, possiamo dire che che una breve valutazione della vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.