Agaplesion Hagen Clinic

Reliable parking for patients - because every minute counts in hospital

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The initial situation

The parking lot of the Agaplesion Klinikum Hagen, the largest hospital parking lot in Hagen, was characterized for years by an outdated barrier and payment system. The system, installed in 2003, was increasingly unstable. The central computer regularly failed, leading to loss of revenue, long waiting times and a high level of frustration among patients and visitors. Defective barriers often blocked the entrances and exits, necessitating manual intervention. These problems not only hindered the flow of traffic on the hospital grounds, but also led to considerable additional work for the operators. A modern and reliable solution was urgently needed to secure revenue and ensure smooth operations.

The solution

With Wemolo, the parking lot of the Agaplesion Klinikum Hagen was converted into a reliable, modern system that meets the high requirements of a specialist clinic. The barriers, which were prone to failure, were replaced by a camera-based system that automatically records every parking process.

Barrier-free and reliable: The frequently defective barriers have been completely abolished. The camera-based system works stably and records all parking processes precisely, securing revenue and keeping the flow of traffic on the hospital grounds undisturbed.‍

All-round carefree operation: Wemolo's digital system requires no manual intervention in the event of faults and significantly reduces the burden on operators. Thanks to the robust technology, loss of revenue and downtime are a thing of the past. In addition, Wemolo's all-round carefree service takes over the maintenance and support of the system so that operators can concentrate fully on their core business - with the certainty that the parking lot will run smoothly.

Flexible payment options: Two centrally located pay machines allow visitors to pay both in cash and cashless. There is also the option to pay online via WebApp up to 24 hours after leaving. This ensures simple processing and meets the different needs of users.

Optimum availability: Thanks to the structured organization and seamless management of the parking lot, sufficient free parking spaces are available for patients and visitors on 95% of days.

Wemolo has transformed the parking lot at Agaplesion Klinikum Hagen. From unreliable barrier operation to a digital all-round carefree solution - reliable, efficient, barrier-free and perfectly tailored to the needs of patients and visitors.

Hard Facts

78

Spaces

Segment

Healthcare sector
Commissioning
July 2024

Stakeholders

Patients, employees

Location

Hagen

Location

Hagen

78

Spaces

Commissioning
July 2024

Stakeholders

Patients, employees

x

100%

Reliable system

95%

Guaranteed parking space availability for patients and visitors

0%

Stress when parking

Wemolo solution

Product:
Parking Lot Management
Product:
Parking Lot Management
Parking space control:
11 License plate scanner
Parking space control:
11 License plate scanner
User information:
1 remaining space
User information:
1 remaining space
Payment methods:
2 Automatic pay station, web app
Payment methods:
2 Automatic pay station, web app

More customer stories

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Relaxed parking even on hot bathing days with Wemolo

With Wemolo, the swimming day at Tankumsee starts stress-free: no traffic jams, no waiting - just a relaxed arrival. Digital solutions create smooth processes for visitors and take the pressure off the operator.

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Frequently Asked Questions

How much does the installation of the Wemolo system cost?

The cost of installing the digital system varies depending on the site-specific conditions of the parking lot and its size. We will be happy to advise you in an initial non-binding consultation to develop a customized solution for your parking lot and provide you with an initial cost estimate. Please contact us and our parking experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH for the duration of the contract and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking space meet?

Wemolo can find a solution for almost any parking space. In a non-binding consultation, we will be happy to show you what needs to be considered in your parking area. In principle, clearly recognizable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are advantageous.

Where do you position the license plate scanners?

The license plate scanners are installed near the driveway. The exact position varies from location to location. Our license plate scanners have a range of up to 100m and can scan a width of approx. 12m. They can therefore be mounted on facades, lamp posts or roofs.

What measures are taken against third-party parking?

Third-party and long-term parkers who park their vehicles without authorization are detected by our system and automatically receive a penalty notice.

What is the local signage and labeling like?

General terms and conditions and information signs are installed in every parking space to draw attention to the fact that this is a customer parking space with a corresponding maximum parking time. The corresponding contractual penalty for non-compliance is also clearly visible. In paid parking areas, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and clearly visible at the entrances and exits and in the parking area. Vehicle owners agree to the T&Cs by driving into the parking lot.

How does the optimization of parking space control with a camera system work?

Our digital parking space surveillance uses electronic means to monitor your parking spaces. Cameras use AI-based software to reliably record the license plates of all vehicles - without the need for a barrier.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. The use of parking spaces is made efficient with the help of parking time limits and long parking times are avoided. The parking time limitation takes place in consultation with your individual needs at your location.

What are the advantages of digital parking space monitoring compared to conventional parking systems with parking discs and barriers?

Companies benefit from the fact that the search for a parking space is optimized for customers and thus a customer-friendly atmosphere is created, as nothing else has to be considered. By optimising parking lot monitoring, the workload for your employees is also reduced.

Your parking expert

Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Direttore nazionale
Fausto Martino

Per esperienza, possiamo dire che che una breve valutazione della vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.