Digital parking management for greater customer satisfaction
A shopping center shows how it's done
Facts
Location
NRW
Spaces
520
Stakeholders
Customers, employees, retail, restaurants, fitness studio
Segment
Shopping Center
Commissioning
02/24
Wemolo solution
Parking Lot Management
6 License plate scanner
4 automatic pay stations, 3 information screens, 3 remaining space displays
Rental of unused parking space capacity
Initial situation
- High operating and maintenance costs for barrier system
- Outdated and unstable parking technology impairs user satisfaction, also due to analog payment methods
- Complex, manual reporting with a lack of transparency regarding revenue and user behavior
Solution
- Cost-efficient operation thanks to low-maintenance system with reduced hardware
- Reliable, modern system increases user satisfaction
- Data analyses provide insight into the most important key figures of the parking area, such as revenue, utilization, frequency or origin of visitors
Wemolo works.
500+
Pitch bookings via the Wemolo booking platform
33%
of visitors use digital or cashless payment methods
The outdated and unstable parking technology had led to a reduction in customer satisfaction. As a result, the operator opted for a digital parking system and is now benefiting from cost-efficient operation and satisfied customers.
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Your parking expert
From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.
