Digital parking management for greater customer satisfaction
A shopping center shows how it's done
Facts
Location
NRW
Spaces
520
Stakeholders
Customers, employees, retail, restaurants, fitness studio
Segment
Shopping Center
Commissioning
02/24
Wemolo solution
Parking Lot Management
6 License plate scanner
4 automatic pay stations, 3 information screens, 3 remaining space displays
Rental of unused parking space capacity
Initial situation
- High operating and maintenance costs for barrier system
- Outdated and unstable parking technology impairs user satisfaction, also due to analog payment methods
- Complex, manual reporting with a lack of transparency regarding revenue and user behavior
Solution
- Cost-efficient operation thanks to low-maintenance system with reduced hardware
- Reliable, modern system increases user satisfaction
- Data analyses provide insight into the most important key figures of the parking area, such as revenue, utilization, frequency or origin of visitors
Wemolo works.
500+
Pitch bookings via the Wemolo booking platform
33%
of visitors use digital or cashless payment methods
The outdated and unstable parking technology had led to a reduction in customer satisfaction. As a result, the operator opted for a digital parking system and is now benefiting from cost-efficient operation and satisfied customers.
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Your parking expert
From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.
Il tuo esperto di parcheggi
Per esperienza, possiamo dire che che una breve valutazione della vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.
