AUVA Accident Hospital

Efficient and user-friendly parking space management

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The initial situation

The AUVA accident hospital in Klagenfurt was facing considerable challenges in the area of parking space management. The existing barrier system was outdated and prone to malfunctions, which not only led to high repair costs, but also caused considerable losses in parking revenue. Barriers were repeatedly breaking down, leading to frustration among visitors and employees. A functioning solution was urgently needed to optimize operations in the long term.

The solution

The customer wanted a model that was based on a monthly billing basis and could be flexibly adapted to the hospital's circumstances.
AUVA-Unfallkrankenhaus Klagenfurt decided to implement an innovative, fully automated parking solution from Wemolo. The system is based on a flexible monthly fee model, allowing the hospital to cover its costs directly from the parking revenue generated. This allowed the infrastructure to be modernized without the need for high one-off investments. The solution thus ensures a smooth and user-friendly process for all parties involved without creating additional financial burdens. The system manages 120 parking spaces and is in use around the clock, 365 days a year. It therefore meets the requirements of a hospital operation. The technical equipment includes four license plate scanners that ensure precise recording of entries and exits, a modern pay station with various payment options and an exit screen that provides visitors with clear confirmation of their parking transaction. This combination of advanced technology and intuitive user guidance guarantees an efficient and pleasant parking process.

A particular highlight of the system is its visitor-friendliness: the exit screen provides additional transparency by confirming all formalities before exiting. This minimizes uncertainty and improves the overall experience for patients and visitors. In addition, payment processing is fully automated, which significantly reduces the hospital's administrative workload. Another advantage is the inclusivity of repair costs: all maintenance work is included in the monthly fee, which avoids unforeseen financial burdens and creates long-term planning security. The advantages of the new solution are clear to see. The efficiency of parking lot management has been significantly increased thanks to the fluid control of entrances and exits, which avoids traffic jams and delays.

The fee model eliminates the need for high initial investments and therefore does not create any additional financial burdens. At the same time, patients, visitors and staff benefit from an optimized user experience thanks to clearly structured processes and modern technology. The systems are also characterized by their sustainability: They are durable and incur low maintenance costs. Optimized management has led to a significant increase in turnover. The system also offers 100% transparent tracking and simple payment processing, which sustainably improves the satisfaction of all user groups.

Thanks to Wemolo's customized solution, AUVA Unfallkrankenhaus Klagenfurt was not only able to reduce its operating costs, but also significantly improve service quality. The project shows how digital technologies and innovative approaches can shape the future of parking management. With Wemolo as a partner company, the hospital is ideally equipped to meet the requirements of modern mobility.

With Wemolo's innovative parking management system, AUVA Unfallkrankenhaus Klagenfurt was able to optimize its existing parking system and significantly improve the satisfaction of patients, visitors and employees. Thanks to a flexible and cost-efficient solution, the hospital is now ideally positioned to make parking operations even more efficient and user-friendly - without the need for complex barriers or complicated systems.

Hard Facts

Over 120 parking spaces

Spaces

Segment

Healthcare sector
Commissioning
October 2024

Stakeholders

Doctors, visitors, patients

Location

Klagenfurt

Location

Klagenfurt

Over 120 parking spaces

Spaces

Commissioning
October 2024

Stakeholders

Doctors, visitors, patients

x

99%

of customers use the new digital system without any problems

100%

Reliable operation

Wemolo solution

Product
Parking Lot Management
Product
Parking Lot Management
Parking space control
4 License plate scanners
Parking space control
4 License plate scanners
Extra
1 Exit screen
Extra
1 Exit screen
Hardware
1 automatic pay station
Hardware
1 automatic pay station

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Frequently Asked Questions

How much does the installation of the Wemolo system cost?

The cost of installing the digital system varies depending on the site-specific conditions of the parking lot and its size. We will be happy to advise you in an initial non-binding consultation to develop a customized solution for your parking lot and provide you with an initial cost estimate. Please contact us and our parking experts will get back to you as soon as possible.

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH for the duration of the contract and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware.

What requirements must the parking space meet?

Wemolo can find a solution for almost any parking space. In a non-binding consultation, we will be happy to show you what needs to be considered in your parking area. In principle, clearly recognizable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are advantageous.

Where do you position the license plate scanners?

The license plate scanners are installed near the driveway. The exact position varies from location to location. Our license plate scanners have a range of up to 100m and can scan a width of approx. 12m. They can therefore be mounted on facades, lamp posts or roofs.

What measures are taken against third-party parking?

Third-party and long-term parkers who park their vehicles without authorization are detected by our system and automatically receive a penalty notice.

What is the local signage and labeling like?

General terms and conditions and information signs are installed in every parking space to draw attention to the fact that this is a customer parking space with a corresponding maximum parking time. The corresponding contractual penalty for non-compliance is also clearly visible. In paid parking areas, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and clearly visible at the entrances and exits and in the parking area. Vehicle owners agree to the T&Cs by driving into the parking lot.

How does the optimization of parking space control with a camera system work?

Our digital parking space surveillance uses electronic means to monitor your parking spaces. Cameras use AI-based software to reliably record the license plates of all vehicles - without the need for a barrier.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. The use of parking spaces is made efficient with the help of parking time limits and long parking times are avoided. The parking time limitation takes place in consultation with your individual needs at your location.

What are the advantages of digital parking space monitoring compared to conventional parking systems with parking discs and barriers?

Companies benefit from the fact that the search for a parking space is optimized for customers and thus a customer-friendly atmosphere is created, as nothing else has to be considered. By optimising parking lot monitoring, the workload for your employees is also reduced.

Your parking expert

Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.

Il tuo esperto di parcheggi

Direttore nazionale
Fausto Martino

Per esperienza, possiamo dire che che una breve valutazione della vostra situazione chiarisce efficacemente le questioni più importanti e apre la strada a una cooperazione di successo.