Hofer

Innovative parking space management for 9 locations in Austria

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The initial situation

Initial situation: the challenge of parking lot use

Hofer was confronted with an increasing number of third-party parkers. Particularly in summer, the high demand meant that genuine customers were often unable to find a free parking space. In addition, there were conflicts with neighboring properties, whose parking solutions often led to misunderstandings. Hofer therefore needed a scalable, cost-efficient solution that would reduce third-party parking, optimize the use of unused parking spaces and create clear boundaries with neighbouring areas. Previous solutions were expensive and inflexible, which made the requirements even more difficult.

The solution

‍Solution: Tailor-made digital parking space management

With Wemolo, Hofer was able to implement a solution that is designed for efficiency, user-friendliness and profitability:

Camera-based parking space monitoring
A system with state-of-the-art license plate recognition has been installed at all locations. This registers vehicles as they enter and exit and automatically calculates the parking time. This has drastically reduced the number of third-party parkers, which has significantly increased availability for genuine Hofer customers.

Monetization of unused parking spaces
Thanks to Wemolo, unused parking spaces can be rented out via the Booking platform. Customers park for free for up to two hours and have the option to extend their parking time for a small fee. This has resulted in over 50 bookings per location per month, which not only maximizes space utilization but also generates additional revenue.

Intuitive management portal
A central dashboard provides Hofer managers with a real-time overview of parking space usage. This enables flexible management of parking authorizations, detailed utilization analyses and data-based decisions. The administrative effort has been significantly reduced, while efficiency has been considerably increased.

Integration of e-charging stations
A QR code system was introduced for customers with e-vehicles, allowing them to extend their parking time directly at the charging stations. This makes the locations particularly attractive for environmentally conscious customers and underlines Hofer's commitment to sustainability.

Hofer, one of the leading retail chains in Austria, opted for Wemolo's innovative parking solutions to improve the availability of customer parking spaces and make profitable use of unused spaces. Significant improvements were achieved at 9 locations with a customized system.

Hard Facts

1000+ parking spaces

Spaces

Segment

Food retail
Commissioning
First location in June 2024

Stakeholders

Customers, employees and short-term parkers

Location

Nationwide in AT

Location

Nationwide in AT

1000+ parking spaces

Spaces

Commissioning
First location in June 2024

Stakeholders

Customers, employees and short-term parkers

x

+50

Monthly bookings per location for the rental of unused parking spaces

100%

Data transparency thanks to the customer dashboard

Wemolo solution

Product:
Parking Lot Management
Product:
Parking Lot Management
Parking space control:
License plate scanner
Parking space control:
License plate scanner
Monetization:
Parking lot rental
Monetization:
Parking lot rental
Add-on:
Integration of e-charging stations
Add-on:
Integration of e-charging stations

More customer stories

Tankumsee

Relaxed parking even on hot bathing days with Wemolo

With Wemolo, the swimming day at Tankumsee starts stress-free: no traffic jams, no waiting - just a relaxed arrival. Digital solutions create smooth processes for visitors and take the pressure off the operator.

Location

Isenbüttel

Spaces

5.000

Bad Säckingen

Reduce costs, optimize processes - parking without barriers, maximum efficiency

With Wemolo, breakdown-prone barriers and expensive repairs are a thing of the past. The Lohgerbe and Kursaal multi-storey parking lots now offer stress-free access and modern payment options - for a better parking experience and cheaper operation.

Location

Bad Säckingen

Spaces

1200+ parking spaces

Frequently Asked Questions

How much does the installation of the Wemolo system cost?

The cost of installing the digital system varies depending on the site-specific conditions of the parking lot and its size. We will be happy to advise you in an initial non-binding consultation to develop a customized solution for your parking lot and provide you with an initial cost estimate. Please contact us and our parking experts will get back to you as soon as possible. 

Do I buy the hardware?

The hardware required for parking space management remains the property of Wemolo GmbH for the duration of the contract and is therefore not purchased by you. Wemolo is responsible for the reliable operation of the hardware. 

What requirements must the parking space meet?

Wemolo can find a solution for almost any parking space. In a non-binding consultation, we will be happy to show you what needs to be considered in your parking area. In principle, clearly recognizable entrances and exits, a power connection (230V) and good data reception (LTE/5G) are advantageous.

Where do you position the license plate scanners?

The license plate scanners are installed near the driveway. The exact position varies from location to location. Our license plate scanners have a range of up to 100m and can scan a width of approx. 12m. They can therefore be mounted on facades, lamp posts or roofs. 

What measures are taken against third-party parking?

Third-party and long-term parkers who park their vehicles without authorization are detected by our system and automatically receive a penalty notice.

What is the local signage and labeling like? 

General terms and conditions and information signs are installed in every parking space to draw attention to the fact that this is a customer parking space with a corresponding maximum parking time. The corresponding contractual penalty for non-compliance is also clearly visible. In paid parking areas, these signs are supplemented by others that explain the parking process using the digital system. The signs are large and clearly visible at the entrances and exits and in the parking area. Vehicle owners agree to the T&Cs by driving into the parking lot. 

How does the optimization of parking space control with a camera system work?

Our digital parking space surveillance uses electronic means to monitor your parking spaces. Cameras use AI-based software to reliably record the license plates of all vehicles - without the need for a barrier.

Are the parking time limits in this system optimally designed?

The use of digital systems makes it possible to optimize parking times. The use of parking spaces is made efficient with the help of parking time limits and long parking times are avoided. The parking time limitation takes place in consultation with your individual needs at your location.

What are the advantages of digital parking space monitoring compared to conventional parking systems with parking discs and barriers?

Companies benefit from the fact that the search for a parking space is optimized for customers and thus a customer-friendly atmosphere is created, as nothing else has to be considered. By optimising parking lot monitoring, the workload for your employees is also reduced.

Your parking expert

Head of Sales & Business Development
Niklas Garrn

From experience, we can say that a brief assessment of your situation effectively clarifies the most important issues and paves the way to successful cooperation.